Whiteboards not syncing across devices

Open
Feature
Whiteboards
Reported by
CameronChung
Opened
Assigned to
Xuroth
Last activity

Description

My Whiteboards are not syncing across multiple computers I access WorldAnvil on. They DID sync up to a certain point, but now when I make changes on one computer, it doesn't affect the other computers' Whiteboard. Almost like a branched tree.
(context: in the past couple weeks I have had trouble loading whiteboards at all. only recently have I been able to access them again. I believe all Whiteboard changes since then have NOT synced.)

Steps to Reproduce

Open the same Whiteboard on two computers
Write / make edits on one computer, changes do not appear on second computer even though it shows that it is consistently saving to the cloud.

History

Comments and updates to this report

CameronChung
UPDATE: Back on the original computer and my many hours of work is gone. The Whiteboard has reverted to a previous version (which also previously didn't sync across computers) despite showing that it was constantly saving to the cloud. Pretty discouraged honestly, I haven't been able to use Whiteboards as intended at all since purchasing a Master subscription.
mikolaszko Developer
Assigned xuroth