Author's Page unable to save changes

Author's Page unable to save changes

Open
Feature
Other
Reported by
Thereasonwhy
Opened
Assigned to
katerinach
Last activity
Waiting for ResponseUnder Investigation

Description

Under the Edit Authors tab, no changes can be made. It can add however little or much you want, but it won't save anything. It will revert to the original data inside the page.

Steps to Reproduce

1) Open the drop down menu from the PFP Icon in the Top right corner. 2) select Edit Profile 3) make any changes to the information in that interface 4) scroll to the bottom and select save changes 5) wait for the save changes confirmation in the green bar along the top of the page to finish 6) navigate away from the screen to the View Profile tab 7) no changes were made, Profile information remains what it was before. No changes can be made without it apparently rolling back to the existing information in the interface before the chnages were made.

History

Comments and updates to this report

katerinach Assignee

Hey Thereasonwhy, I have taken a look at your account and tested profile editing and I cannot reproduce and issue with making changes and saving in any of the fields I tested. Are you trying to edit BBCode in one of the fields? A parsing error could be what's causing your changed not be saved in that case. Please let me know what you are trying to change and if you're getting any kind of message or it just refreshes with the regular "Changes made successfully" without any of the changes you did saved.

katerinach Assignee
Assigned katerinach
katerinach Assignee
Added tag Waiting for Response
Thereasonwhy
No I haven't been using any BBcode in it. Its only text, any of the fields I try to remove content or add new information, say in the "Custom Profile Content" Or "Favorite writers" Sections. All it gives me is the "Changes made successfully" after I hit the save changes button.   The only BBcode that exists is the stuff that has been there for well over a year, and I haven't touched that code while trying to edit anything. Say I go and move all the information in the "Other Interests" Field to "Custom Profile Content" It'll do it. But It won't save that change. Soullink in the Discord tried to help me out in the Help channel when I first reported it, and they got the same result when they copied my steps.
katerinach Assignee

I tested this once again, specifically looking into your account too, but changes made to multiple fields of the edit profile page saved normally and display on the edit as well as the view page.

Just to be on the safe side, can you try this again now and tell me what you see? And I would like you to describe exactly what content you added to which field that failed to save so I can try to recreate them after you.

katerinach Assignee
Added tag Under Investigation
Thereasonwhy
  I am attempting to update the out dated information in every one of the prompt boxes, while adding links to my books as well as update my socials.   I wasn't using any new BBcode, and I wanted to get rid of my broken code that was already in there. (a few too many missing brackets)   Everytime I try to update the information, it doesn't change anything when I hit the save changes button. it gives me the made changes successfully notification, but it didn't actually change anything on my reader facing authors page. when I reopen the edit screen to update it again, it's still all the old information without any of the updates I just made.   I honestly have no clue. I even tried deleting everything in it, and it still rolled back, Essentially.
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