Content Not Saving Or Going Missing

Content Not Saving Or Going Missing

Open
Feature
Other
Reported by
BuWeiLong
Opened
Assigned to
ttblaze
Last activity
Cannot Reproduce

Description

I have reported this issue in Discord, and I have reported it in several related bug reports, but it still persists over time. Partly my fault, I keep thinking it's fixed, but then it comes roaring back. It appears in several different ways, and may be the same issue or may be unrelated issues, but I have had to repeatedly enter data that I already entered into my world. Here are the manifestations:
  • The end of a line of text will disappear, even after replacing it multiple times. This seems especially prevalent in the "Pronunciation" field in many articles.
  • Text and code inside of parentheses and brackets disappear. The /p in the Paragraph code is a common example, or the identifying information in the '@' mentions. This especially seems to happen inside timelines.
  • Elements in the left menu will not update. I have tried dragging and dropping them in the menu, and updating them in the "Articles Management" tab of the category itself. They still appear in the old and incorrect order.

I have had these issues for a while now across multiple browsers:
  • Google Chrome
  • Microsoft Edge
  • Opera

Steps to Reproduce

  • Not sure how to recreate the truncating/missing text at the end of a field error. It seems fairly random. I have even made sure I've gotten the green checkmark and the save time updated multiple times after I've finished, come back later and the text is gone.
  • I'm not sure how to recreate this bug either, like the above issue, it seems to happen at random. The Timeline will look good for a while, then I'll be refrencing something and notice that the formatting in the events has gone awry.
  • Go into the "Criminal Underworld" category in my world, move the "Haxim" article to any other spot. Refresh, click another article in the list, edit that article, it will return to the second to last article in the list.

History

Comments and updates to this report

BuWeiLong
Here's an example of the end of the pronunciation field truncating or not saving properly. Xizuri read "Shee-Zerr-Ree" after I created it until I just down. Even after I updated Opera. I just powered on my computer and took a look and it says "Shee-Zerr" as it does now.
BuWeiLong
In the timeline event of The Open-Closed War, the mention of The Judicial Fleet, a bracket has disappeared after I corrected an apparent typo although I don't know why I would have manually-typed the mention.
BuWeiLong
I ran updates and cleared caches and the article tree appears to be sorting properly now in Chrome. It's not working properly in Opera, though. I'm back on Chrome for now.
katerinach Developer
Assigned ttblaze
BuWeiLong

I just had this issue occur again where it truncated the end of the pronunciation in Shido Ibutsu and it deleted all of the original text in the subheading line in Tenka Ōgari. I corrected them before I thought about leaving them with the errors and updating the ticket. Still catching up after moving.


Any word on what's going on here?

ttblaze Assignee

Hi! I cannot reproduce any of your issues currently. Your articles seem to move correctly and I cannot make your text not save properly. About the text, it is possible that you might be switching away from the article you are editing too fast, not allowing enough time for the autosave to complete. Which would explain the inconsistent appearance of this behavior. Other than that, please give another go to reordering your articles and let me know if it works. In the meantime I will investigate further.

ttblaze Assignee
Added tag Waiting for Response
BuWeiLong
I purposefully wait for the green checkmark to tell me that the article has been saved. I have also refreshed the page before as well to make sure the content was there, then I came back on another session, and it has gone missing. It is possible that it's on my end, but it's happened on 3 different browsers, and after confirming the browsers were updated and with caches cleared. So, I'm not sure what else I can do on my end to resolve the issue.
ttblaze Assignee

I will look into this some more and see what I can come up with. But just to be clear, the issue with reordering the articles is resolved, correct?

BuWeiLong

Yes. It appears to be a caching issue inside Chrome-based browsers; I'm not sure what Opera's issue is/was. Once I cleared the cache and ran the update, it worked. But updating or clearing the cache wasn't doing it, which was strange, but that was definitely on my end.


I can take a look in Opera to see if it's working now if you'd like me to. But it appears Chrome is the preferred browser.

BuWeiLong
So, it just happened multiple times on this article: Tessh var Korradai. But I think I figured out what is happening on my end. If it starts saving before I'm finished typing, then it'll save, then it won't save again when I finish. If I enter more information in other fields, in this instance the Sex field, it doesn't update the Pronunciation field. I'm betting I hesitate as I try to think of my schema I'm using to make the pronunciation feel Star Wars-y and that starts the save.
ttblaze Assignee

That is expected behavior. It should not prevent your content from being saved after typing more. I will investigate and let you know when I come up with something

ttblaze Assignee
Removed tag Waiting for Response
ttblaze Assignee
Added tag Cannot Reproduce
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